Topical index - Consumer Protection

ARTICLES

Electronic Commerce and the Consumer - Consumer Quarterly publication (FRANCAIS)
Consumers and the Internet - January 1997 Consumer Quarterly publication (FRANCAIS)

The Consumer in the Information Society - 1995 paper by Timothy Denton for the Consumer Association of Canada

Firm Under Fire For Alleged Web Scam - February 16/01 (Globe and Mail)

Internet Guidelines Get Warm Reception - National Post (November 10, 1999)

Ottawa Won't Shackle Web Merchants - National Post (November 9, 1999)

Shopping on the Internet - Consumer Tips - 1999 report from Office of Consumer Affairs (FRANCAIS)

Stamp of Approval Needed for E-Business - Globe and Mail (March 23, 2000)

Top Fraud May Tackle Internet Scams - March 1/01 (Toronto Star)

U.S. Shuts Down Toronto Web Firm - February 16/01 (Toronto Star)

Your Internet Business - Earning Consumer Trust - 1999 report from Office of Consumer Affairs (FRANCAIS)

CASELAW

R. v. The Integrity Group (Canada) Inc. ( Docket No. 9701-0776-C6, Court of Queen's Bench, Calgary, Alberta - oral reasons for judgment delivered December 16, 1997) - Multi-level marketing scheme promoted on the Internet violated Competition Act
Follow up press release from Competition Bureau with further fines

CONSUMER GUIDELINES

Consumer Protection for Electronic Commerce - A Canadian Framework - 1999 guidelines (FRANCAIS)

Manitoba Issues Online Consumer Regulations

GOVERNMENT REPORTS

Consumer Protection Rights in Canada in the Context of Electronic Commerce - by Roger Tassé, O.C., Q.C. and Kathleen Lemieux for Office of Consumer Affairs, March 1998 (FRANCAIS)
Consumer Protection And Licensing Regimes Review: The Implications of Electronic Commerce - January 2000 report completed for the Ontario Ministry of Consumer and Commercial Relations (PDF)